Responsible Gaming
Gaming Should Be Entertainment
At Fair Go Casino, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. If you find yourself viewing gambling as income or a solution to money troubles, it may be time to reassess your gaming habits.
Please gamble responsibly and within your means. Set limits you can afford to lose and stick to them.
Age Verification
Fair Go Casino is strictly for players aged 18 years and over, or the legal gambling age in your jurisdiction, whichever is higher. In Australia, the minimum legal age for online gambling is 18 years.
We are committed to preventing underage gambling. If you are under the legal age, please do not attempt to create an account or participate in any gaming activities.
Warning Signs of Problem Gambling
Be aware of these warning signs that may indicate a gambling problem:
- Chasing losses by gambling with more money to recover what you've lost
- Hiding or lying about the amount of time or money spent gambling
- Gambling with money needed for essential expenses (rent, food, bills, medication)
- Borrowing money to gamble or to pay gambling debts
- Difficulty controlling the amount of time or money spent on gaming
- Neglecting family, work, education, or other responsibilities due to gambling
- Experiencing mood changes (irritability, anxiety, depression) related to gambling
- Attempting to cut back or stop gambling without success
- Using gambling to escape stress, anxiety, or other problems
- Friends or family expressing concern about your gambling habits
If you recognise any of these signs in yourself or someone you know, please reach out for support immediately.
Self-Help Tools & Player Controls
Fair Go Casino provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose within a specified time period
- Reality Checks: Receive periodic reminders during your gaming session showing time elapsed and money spent
- Session Time Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from your account to take a break from gaming
We encourage you to use these tools proactively. Contact our customer support team for assistance in setting any of these limits.
Support Organisations & Helplines
If you or someone you know is struggling with problem gambling, confidential support is available:
Australia
- Gambling Help Online – Free, confidential counselling and support
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call)
United Kingdom
- GamCare – Confidential support for problem gamblers
www.gamcare.org.uk - GamStop – National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Information and support resources
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Free confidential helpline
www.ncpgambling.org
Phone: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal health education centre
Phone: 0800 1 372 374 (free call)
If You Need Help, Reach Out
Problem gambling can affect anyone, and seeking help is a sign of strength, not weakness. If you are struggling with gambling or concerned about someone else, please contact one of the support organisations listed above. They offer free, confidential assistance and can provide tools and strategies to help you regain control.
Remember: You are not alone, and help is available.